Login help

Login to your personal pension page.

At BeFrank.nl homepage you have to click on ‘Login’.

To login to your personal pension page you need the following details:

  • Your BeFrank accountnumber
  • Your password

Both details you have received by e-mail from us.

Login with the app ‘Mijn Pensioen’

Your login details can also be used to login into the app ‘Mijn Pensioen’. The app provides you real-time insight into your key pension data. Would you like to know more about the app? Please check out this video.

Did you forget your login details?

You can easly request your login details by yourself.

  • Click here to request your BeFrank accountnumber
  • Click here to reques a new password.

Requirement details for a new password

A new password requires at least 8 characters.

What to do when your acces to your pension page is blocked

For security reasons we block your account after several failed login attempts.

When you have another login problem

  • Make sure your keyboard works well and CAPS lock or NUM lock is switched off.
  • Check if the language and keyboard settings are correct
  • Check the current maintenance notices

If you still have problems to log in to your pension page. Please feel free to contact us. We are glad to help.

Veelgestelde vragen

I have forgotten my password/account number. What should I do?

If you have forgotten your password or account number, you can easily retrieve a new password at the login page. Please use the e-mail address that is known to us.