Login help

Log in to your new personal pension page

To make it even easier for you to view your pension at BeFrank and to pass on choices, we have developed a completely new personal pension page for you. This has been live since May 23, 2018!

Activate your account
The first time you want to log in to your new pension page, you must first activate your account. For this you need your activation mail. You received this from klantenservice@befrank.nl. This e-mail contains an activation link that activates your personal pension page. You must create your own login details. This is an e-mail address and a password you choose yourself.
Can’t find the activation mail in your mailbox? Click here for help.

You can log in at the top right of this page at ‘Login’ or click here.

Log in via the app

With your login details you can also log in to the app ‘Mijn Pensioen’. Have you not yet downloaded the app? Download the app for free for iOS and Android. For more info about our app, click here.

I have a problem logging into my personal pension page

Dont worry, we are happily to help you solve the problem. Proceed as follows:

Step 1: Check that you are using the correct e-mail address and password to log in. A typing mistake is made quickly and easy to overlook.
Step 2: Check that your keyboard is working properly and that no CAPS lock or NUM lock is on. Also check if the language and keyboard settings are correct.
Step 3: Check if your question is among the frequently asked questions below.

Frequently ask questions about

Activating the personal pension page

Logging in and login details