I can’t log in with my 8-digit account number. How is that possible?

8 Jun 2018

On 23 May 2018 we switched to a completely renewed pension page. The old login method with the 8-digit account number has been changed. You have received an activation email from BeFrank (from klantenservice@befrank.nl). Click on the personal link in that email to activate your new pension page. Can’t you find the activation mail? Then look at the answer to this question.